Consumer Information for Air Travel

Do you know the procedure for obtaining a refund on an airline ticket? What are your rights if your flight is overbooked and you are bumped? What is the procedure if your luggage does not arrive at your destination with you?

These and a myriad of other possible problems are addressed on the Department of Transportation site:

link: Consumer Protection

Whether you are a ‘road warrior’ or just the occasional flyer, this is a good basic resource to bookmark and to have available. The site provides essential information that travelers hope never needing to use.

Catherine Forsythe